Packaging All items will come in a signature Kasia Blue/Poetica Box with wrapped with Blue Ribbon and romance card. Each purchase is special and is ready for gift giving, even if it is just for yourself. Occasion cards can be included per request and bill to ship to options are available as well. Please contact me at kasia@kasiablue.com (or through the form below) for any special inquiry.
Bridal/Custom Orders Custom orders are available upon request and will require a 25% deposit for order processing to incur. Custom items are non refundable/returnable. I will work with you exclusively to ensure that you are 100% satisfied with your custom order. Bridal orders will follow the same policy as stated above. I believe in creating a signature piece of statement or bridal jewelry as a very intimate process, there fore, I will work hand in hand with you to make your creation perfect.
Shipping All packages are shipped via USPS first class mail within 2-5 days of receiving payment. Shipping in this fashion usually will take 7-10 days during non holiday times. All packages are shipped with delivery confirmation to ensure your purchase arrives to you, and only you. Upgraded shipping is always available upon request and will incur additional fees unless otherwise arranged or when offered as a free service or promotion by KasiaBlue. International shipping may take longer, but I will do my best to get your purchases out in a timely fashion.
Refunds Refunds for full product value minus shipping and handling fees are available for 7 days upon receipt of product, with shipping time taken into account. If you are unsatisfied with your purchase, you must contact me so that your refund and return of merchandise can be handled in a proper, and speedy, manner. Exchanges are welcome for items that have been purchased as gifts within this same 7 day period. The value of the exchange will be for equal or lesser value minus shipping and handling fees, unless otherwise arranged between myself and the customer. The customer is responsible for shipping the item(s) back to me with delivery confirmation and paying the return shipping. Please, no exceptions.
Additional Information Custom orders, special and bridal orders are nonrefundable. I will work with you to make your order extra special, but due to the nature of the order, I cannot refund once a special order is placed. I will work to make your order perfect, and if changes need to be made to your special request, additional shipping, component and labor charges will apply.
I welcome wholesale & consignment inquiries.
At Kasiablue, we reserve the right to change and amend these policies at any time. All designs are copyright of Kasiablue Designs 2007-2010. All rights reserved.
Vintage Findings Disclaimer: Any vintage findings used in my designs are older than 20 years or more. Sometimes, they are not as sturdy as modern findings, which means they may have some scratches, discolorations, and inclusions that may have been there prior to my purchasing them. I use only the best vintage items that I can find, nonetheless please expect imperfections to be present. These pieces are keepsake items and are unique unto themselves. Please expect these items to be more fragile than their modern day counterparts.
Contact Information Kathy Cummings kasia@kasiablue.com phone: 716.695.7608
Feel free to contact me with any questions or comments